Insights from the special panel on child safety online
Protecting children in digital environments requires action from educators, parents, technology companies, researchers and young people themselves. To explore how this can be achieved, the special panel on child safety online brought together young people and specialists in health, psychology, education, child rights, technology and digital literacy. Between March and June 2026, they discussed age limits, safe-by-design platforms, digital wellbeing, and how educators and parents can help children use social media, gaming and artificial intelligence responsibly.
We spoke to Marta Gonçalves and Gabriele Battimelli, Better Internet for Kids (BIK) Youth Ambassadors, and to Antonia Torrens, President of COFACE Families Europe, to hear their thoughts on the panel and key takeaways about protecting children online.
How young people advocate for a safer internet for kids
Marta Gonçalves and Gabriele Battimelli reflect on designing digital platforms with children's safety in mind, the opportunities these platforms offer, and how fresh insights from diverse experts can expand understanding of protecting children online.
- The panel discussed making online platforms safe by design. If you could redesign one feature of today's most popular social media platforms to make them healthier for children and teenagers, what would it be and why?
Gabriele Battimelli: It would be the recommender system, the algorithm which decides what a young person sees next. Right now, for almost every major platform, it is built to maximise a single thing: how long someone stays on the app, and that one choice shapes nearly everything else a young person experiences online. I would have it switch goals entirely the moment a platform knows it is serving a child: away from engagement and towards learning, discovery and genuinely age-appropriate content.
Marta Lamarosa Gonçalves: Too often, discussions focus on removing one harmful feature or introducing one additional safeguard when, in reality, no single measure can make a platform safe. Children's rights and wellbeing should be considered throughout the entire design process. Nevertheless, some features deserve particular attention. Recommendation algorithms should not amplify increasingly harmful content simply because it maximises engagement, while persuasive design techniques such as infinite scrolling and autoplay encourage excessive use rather than healthy digital habits.
- Many discussions on child safety online focus on restrictions. What could be done to help children and young people make the most of the positive opportunities digital platforms offer?
Gabriele Battimelli: Young people build real skills, relationships and passions online every day, often ones they would never have found otherwise. The internet is also full of opportunities many young people simply never discover: free courses, free books, study tools and communities built around a specific interest. The gap is often not access, but visibility, and educators, schools and the Commission itself could do a lot more to actively point young people toward what already exists, rather than leaving them to stumble onto it by chance.
Marta Lamarosa Gonçalves: Alongside strong regulations, such as the Digital Services Act (DSA) and effective enforcement, we must invest in digital literacy for children, parents and educators, support awareness-raising and peer-led initiatives, and ensure that organisations promoting children's digital wellbeing have the resources to continue their work. Equally important is meaningful youth participation. Children and young people are experts in their own online experiences, and policies are stronger when their perspectives are genuinely integrated into decision-making.
- Was there one perspective or argument that surprised you or even made you rethink your views on keeping children safe online?
Gabriele Battimelli: Listening to the panel, I realised little attention goes into what happens after a child is harmed, compared with how much goes into prevention. That moment right after something goes wrong, when a report needs to be made, when support needs to be found, deserves just as much design and policy attention as everything that comes before it.
Marta Lamarosa Gonçalves: One perspective that particularly stood out to me came from Professor Jörg Fegert, co-chair of the special panel and child and adolescent psychiatrist. His explanation of how children's cognitive, emotional and social development evolves throughout childhood highlighted why online experiences cannot be viewed in the same way for every minor. Children interact with digital technologies differently depending on their stage of development, and the same platform feature may have different effects on a younger child than on a teenager.
Beyond parental control tools: what families need to protect children online
Antonia Torrens from COFACE Families Europe spoke to us about the practical support families need and the importance of digital tools that consider safety in their design, not just parental control features.
- What is the main challenge families face today when it comes to raising children in an increasingly digital world?
The rapid pace of technological change, the widespread use of social media and digital platforms, as well as the growing complexity of online risks, have a profound impact on family life and require parents to continuously adapt. Last year, members of the COFACE Families Europe network organised consultations with parents and caregivers to discuss the implementation of the Better Internet for Kids strategy. These consultations, together with discussions with family organisations across the network, showed that many parents feel overwhelmed by the constant need to keep up with technological developments and powerless against engagement-based, data-exploitative business models.
Parents want to remain the primary educators guiding their children's online activities and are eager to strengthen their digital skills and knowledge of online safety. However, they continue to face significant barriers, such as a lack of accessible and inclusive resources and information, and have limited time. They also emphasise that strong, open and trust-based relationships with their children are the most effective way to support them as parents, more so than relying solely on technical tools or restrictions.
- What practical support do families need most to help children navigate the digital world safely?
Helping children navigate the digital world safely, requires coordinated action from technology companies, policymakers, schools and communities. Families cannot shoulder this responsibility alone and need a digital environment that puts children's rights, safety and wellbeing first. Tech companies, as the designers of digital products and services, must take primary responsibility by fulfilling their due diligence obligations and ensuring safe digital experiences by design. Where they fail to do so, policymakers must hold them accountable through a strong and effectively enforced regulatory framework. Ultimately, families need regulation that protects and respects all children's rights and ensures a safe online environment where they can learn, create, connect and have fun. You can read more in our COFACE position paper.
- The panel discussed making online platforms safe by design rather than leaving it to children and parents to manage the risks. Looking at today's online platforms, what safety features do you think are working well, and what other features could they develop?
Creating a safer digital environment for children requires platforms to embed children's rights and safety into the design of their services from the outset, rather than relying on families to manage risks after they arise.
The Digital Services Act guidelines on the protection of minors provide an excellent overview of the safety measures that online platforms should implement to mitigate risks. Importantly, the guidelines state that ‘tools for guardians should be treated as complementary to safety by design and default measures, and to any other measures put in place.’
However, we continue to see many online platforms investing primarily in and promoting parental control tools, effectively shifting responsibility back to families instead of addressing risks at their source. This approach overlooks the broad range of measures needed to deliver genuine safety by design, including protecting minors from persuasive design practices and harmful content, as well as providing effective, accessible and child-friendly reporting and redress mechanisms. If the DSA guidelines were translated into mandatory, regularly updated, technology-neutral and enforceable standards, they could drive meaningful change in how digital services are designed and help ensure that children's rights are protected by default.
| Read the full special panel report to find recommendations and inspiration for better protecting and empowering children in digital environments. A special guide to the report for children and teens is also available. |
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