Problem SOLVING & Decision MAKING
Problem Solving & Decision Making’ course is a masterclass course which presents the structure, process and the required tools with which someone can solve problems and take the appropriate decisions. The course gives emphasis to the fundamental element for effective problem and decision making: critical thinking.
Description
Critical thinking is the application of scientific methods and logical reasoning to problems and decisions and it is of fundamental importance in enabling people to avoid common mistakes, challenge our beliefs, assumptions and/or perceptions, evaluating alternative solutions and anticipating possible risks. This course will equip the participants with in depth knowledge in order to use analysis, synthesis and positive inquiry to address individual and organizational problems. Upon completion of this course, the participants will be able to identify a problem, conduct a root cause analysis of the problem and develop a set of criteria to evaluate different solutions for the same problem. Using case studies and situations, the participants will have the opportunity to explore successful models and proven methods on problem solving & decision making, that can prove to be valuable not only to their work and their organization but to their everyday life as well. This is a masterclass course
Learning objectives
- Understand the process for problem identification
- Create a problem statement
- Conduct a root cause analysis of the problem
- Develop criteria to evaluate solution to the problem
- Generate a list of solutions
- Select the best solution
- Validate their solution
- Develop a plan to implement the solution
- Develop a plan to monitor and verify the solution
- Develop a communication plan
- Make tough decisions aligned with operational priorities.
- Identify and plan for the resolution high-priority issues.
- Understand and proactively manage risks and opportunities.
- Ask the right questions to find hidden insight.
Methodology & assessment
The methodology of the training is based on a combination of three important elements:
Provision of knowledge required (theory)
Use of training tools, such as case studies, videos, games, animations & exercises (practice – hands on experience)
Feedback/reflection (review)
During the delivery of the course, the participants will receive hard copy material, which will cover the content to
Materials, digital tools & other learning resources
- Dynamic, engaging resources
- Videos
- Projector
- PPT
Certification details
- Certificate of attendance & certificate of competence (skills & competences required – Europass CV)
- Europass mobility certificates – to be issued by the applicant’s National Authority (NA)
Pricing, packages and other information
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Price:425Euro
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Course package content:
• Tuition fee and training material for 5 days (soft copy)
• Certificate of attendance/Competence (25 accredited CPD units)
• Europass mobility certificate
• Administration & Registration fees
• Certification fees
• Coffee breaks
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Additional information:Description of the services and activities included in the course package (such as accommodation, meals, transport) or available at extra cost.
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Cancellation & changes:
https://shipcon.eu.com/cancellation-policy/
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Additional information:The options and conditions for change and cancellation, and the policy in case of unforeseen circumstances (force majeure).
Additional information
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Language:English
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Target audience ISCED:Primary education (ISCED 1)Post-secondary non-tertiary education (ISCED 4)Other
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Target audience type:TeacherCompany staffOther
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Learning time:25 hours or more
Upcoming sessions
Past sessions
Provider
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