
Non violent communication: conflict solving and better relations between teachers, pupils and families
This course equips educators, students, and families with the powerful tools of Nonviolent Communication (NVC). Learn to navigate conflict productively, fostering empathy, respect, and collaboration in the school environment. Develop skills for:
deep listening and understanding others' needs, expressing feelings and needs authentically, resolving conflict peacefully and collaboratively
Description
Transform conflict, build connection: a masterclass in communication and healing for educators.
Unravel the disruptive forces of conflict and emotional reactivity in your school. This transformative course is your blueprint for creating a culture of understanding, connection, and sustainable resolution—not only for students and staff but also for crucial family-school interactions.
What you'll experience:
- Non-violent communication: master the art of defusing tense situations, expressing needs clearly and compassionately, and fostering genuine collaboration.
- Narrative Exposure Therapy: helps students and families impacted by trauma process their experiences, eases emotional burdens, and promotes healing.
- Transactional analysis: this technique deciphers communication patterns, uncovers unconscious dynamics, and fosters healthier interactions within the school community.
- Parental / adult attachment: understand how parent-child bonds impact student behaviour and learn strategies for building positive family-school partnerships.
- School Circles: embrace restorative practices that shift away from punishment, build accountability, and cultivate a sense of belonging for all.
This course is for you if:
- You're an educator, administrator, or support staff committed to a more peaceful and empathetic school climate.
- You want tools to effectively address conflict, behavioural challenges, and the impact of trauma on students.
- You believe in the power of communication to build stronger relationships with students, families, and colleagues.
Refrain from settling for a reactive approach. Enroll today to become a proactive force for positive change in your school.
Learning objectives
Course objectives
- Nonviolent Communication
- Explain the core principles and components of Nonviolent Communication (NVC).
- Develop active listening skills to foster empathy and understanding.
- Learn to express needs, feelings, and requests in a way that promotes collaboration and avoids defensiveness.
- Apply NVC techniques to de-escalate conflict, address behavioural issues, and facilitate productive dialogue.
- Narrative Exposure Therapy
- Understand the theoretical basis and principles of Narrative Exposure Therapy (NET).
- Identify students or families who may benefit from NET interventions.
- Learn basic NET techniques to support the processing of traumatic experiences (with an emphasis on collaboration with qualified mental health professionals).
- Transactional Analysis
- Decode the principles of Transactional Analysis (TA), including ego states, transactions, and psychological games.
- Analyze communication patterns within the school environment to identify unhealthy dynamics.
- Apply TA concepts to develop effective communication strategies with students, parents, and colleagues.
- Parental Attachment
- Explore attachment theory and its impact on student behaviour and emotional well-being.
- Identify signs of different attachment styles and how they influence interactions in the school setting.
- Develop strategies for building positive relationships with parents and families from diverse backgrounds.
- School Circles
- Understand the philosophy and critical components of restorative practices and school circles.
- Facilitate school circles designed to repair harm, build community, and address conflict non-punitively.
- Foster a school culture rooted in accountability, empathy, and respect.
Methodology & assessment
- Experiential learning will be central, including role-playing scenarios, simulations, and guided practice of communication techniques (NVC, TA, etc.).
- Case studies: participants will analyse real-world examples to apply concepts and identify strategies.
- Reflective activities: journaling, self-reflection, and group discussions to internalise concepts and connect them to personal experiences in the school environment.
- Small-group projects: collaborating on scenarios, designing school circle plans, or creating family outreach strategies.
Assessment
- Participation in discussions and activities
- Short written reflections demonstrating understanding of concepts
- In-class practice with feedback
- Case study analysis: a written analysis of a complex school scenario, applying course concepts and proposing solutions.
- Facilitation plan: creating a plan for implementing a school circle or therapeutic intervention.
- Portfolio: reflections, course notes, and practice applications demonstrating growth and learning.
- Focus on application: assessment should prioritise the ability to apply theoretical knowledge to real-world school situations.
Certification details
Course completion certificate
- Description: a certificate acknowledging course completion, indicating the course title, dates, and instructor/educational institution.
Pricing, packages and other information
-
Price:175Euro
Additional information
-
Language:English
-
Target audience ISCED:Early childhood education (ISCED 0)Primary education (ISCED 1)Lower secondary education (ISCED 2)
-
Target audience type:TeacherHead Teacher / PrincipalSchool Psychologist
-
Learning time:10-15 hours