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European School Education Platform
PLIS
Third-party on-site course

Mastering Assertive Communication

Assertive Communication Training is a journey designed to empower you with the essential skills and knowledge to become a more confident, effective, and empathetic communicator. In a world where communication is at the heart of our personal and professional interactions, expressing yourself assertively is a valuable asset.

08.11.2023
Spain , Andalucía , Fuengirola
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Description

Explore our comprehensive training on Assertive Communication, designed to enhance your interpersonal and communication skills. This course delves into the fundamentals of effective communication, including verbal and non-verbal aspects. Gain insight into assertiveness and learn how to assess your communication style, taking responsibility for your words and actions.

Improve your listening skills, heighten self-awareness, and navigate the complexities of digital communication in the modern age. With a focus on preparing and structuring conversations, you'll be equipped to handle even the most challenging dialogues and conflicts. Discover the importance of empathy, compassion, and forgiveness in fostering positive relationships.

Explore the impact of mental models and delve into the intricacies of inferences. Learn strategies for self-defence behaviour and master the art of providing and receiving feedback constructively.

This course offers a comprehensive exploration of assertive communication, equipping you with the knowledge and skills to enhance your interactions, build stronger connections, and confidently navigate complex conversations.

Learning objectives

  1. Foundational Communication Skills: Develop a strong foundation in effective communication, understanding successful dialogues' core principles and elements.

  2. Verbal and Non-Verbal Proficiency: Enhance your ability to use both verbal and non-verbal cues to convey messages clearly and persuasively.

  3. Understanding Assertiveness: Define and grasp the concept of assertiveness, learning how to strike the right balance between passivity and aggression in your communication.

  4. Self-Assessment and Improvement: Assess your current communication style, both in spoken and written form, and work on refining it for better outcomes.

  5. Responsibility and Accountability: Learn to take responsibility for your words and actions, fostering a sense of accountability in your interactions.

  6. Active Listening: Hone your active listening skills to understand and empathize with others during conversations.

  7. Self and Social Awareness: Develop self-awareness and social awareness, enabling you to adapt to diverse communication contexts.

  8. Digital Communication Proficiency: Navigate the unique challenges and opportunities of communication in the digital realm.

  9. Preparation for Effective Conversations: Master the art of preparing and structuring conversations for various scenarios, from casual chats to difficult discussions.

  10. Conflict Resolution: Acquire strategies and techniques for resolving conflicts constructively and productively.

  11. Empathy and Compassion: Cultivate the skills of empathy and compassion, allowing you to build more meaningful and harmonious relationships.

  12. Forgiveness: Understand the importance of forgiveness in maintaining healthy relationships and resolving conflicts.

  13. Mental Models and Inferences: Explore the impact of mental frameworks and inferences on communication, enabling you to navigate complex interactions.

  14. Self-Defense Behavior

  15. Feedback exchange

Methodology & assessment

Non-formal Education
Interactive Workshops
Case Studies
Group Discussions
Self-Assessment
Peer Feedback
Role-Playing
Guided Reflection
Multimedia Resources
Continuous Assessment.
Experiential Learning
Practical Exercises
Embodiment

Pricing, packages and other information

Additional information

  • Language:
    English
  • Target audience ISCED:
    Upper secondary education (ISCED 3)
    Post-secondary non-tertiary education (ISCED 4)
    Other
  • Target audience type:
    Careers Councillor
    Head Teacher / Principal
    Higher education institution staff
  • Learning time:
    25 hours or more

Past sessions

  • Starting on 09.03.2024 - Ending on 16.03.2024
    Planned
    in

    Fuengirola

    , Spain