English for Admin Staff

Third-party on-site course

This course is an intensive professional training course for administrative staff working in all types of educational institutions who need English to regularly interact effectively with students, colleagues and other stakeholders.

Last updated: 03.01.2025

Next upcoming session:

07.07.2025 - 12.07.2025

Ireland , Dublin , Dublin

I'm interested

Description

This course is primarily aimed at administrative staff who wish to develop their own professional skills and communicative competence in English, in order to more effectively communicate with students, colleagues and other stakeholders.

We also wish to enable participants to dig deeper into Irish culture, and with this in mind, there is an element of lessons about Irish history, culture and literature built into the course.

There is a space for participants to voice their own ideas and exchange practices with classmates, who come from a range of countries and educational backgrounds. Participants must have at least an Intermediate (B1) level of English. The lessons take place in mixed nationality groups at our school in Dublin, with no more than 15 students per class and courses last for either 1 or 2 weeks. Various accommodation options are available on request for participants throughout their stay.

Professional skills lesson modules include:

- AI in Higher Education - Artificial Intelligence vs Academic Integrity
- Giving Presentations and Speaking in Public
- Exploring AI Tools for Education
- Making your Institution More Inclusive for SEN students
- Getting Across the Right Message: Politeness and Pragmatics in Emails and Phone Calls
- Pronunciation Workshop: Individual Sounds
- Student Motivation and Wellbeing
- Communicating Beyond Words - it’s not what you say, it’s how you say it. Non-verbal communication
- Holding meetings and dealing with clients
- Pronunciation Workshop: Connected Speech
- Making your institution more inclusive for SEN students
- Sustainability in Education

Cultural lesson modules include:

- Irish-English Expressions
- Intercultural and Interlingual Awareness
- Irish Mythology
- Irish History
- The Education System in Ireland
- Sustainable Cities - Dublin and Gentrification
- Ireland - Population, Emigration and Immigration
- Irish Coffee-making Workshop

Learning objectives

Manage communications and interact with students, colleagues and stakeholders more effectively.
Be able to better decode and respond to oral and written messages (cross-cultural communication).
Demonstrate increased control and flexibility over a range of grammatical structures and functions to communicate ideas for a range of professional purposes.
Gain awareness of Irish culture and society through topical, interactive lessons.
Establish contacts with teachers from a variety of education systems to facilitate future networking.

Methodology & assessment

This is a practical course which uses real-life tasks. Participants completing the course will return home with knowledge and skills to apply in the workplace.

- Participants are expected to actively participate in the lessons, reflecting on their own beliefs and practice, and sharing thoughts, ideas and expertise in pair work, small groups and with the class as a whole.

- During the course participants will also take part in a range of afternoon activities where they will be encouraged to develop their language skills in a more informal environment outside the classroom and further enhance their knowledge of contemporary Ireland.

- Assessment is based around continuous evaluation of learner progress.

Materials, digital tools & other learning resources

Participants are provided with all materials in digital format via Google Classroom, which they will be able to access after completing the course.

They will also be provided with paper handouts and textbooks as necessary.

Certification details

The certificate includes the name of the course, duration and dates of the course, and course content.

Pricing, packages and other information

Price:

495

Euro
Course package content:
- Included: Course fees, course registration fees, course materials, excursions and attraction tickets, course certificate.
Not included: airport transfer, accommodation (some of which include meals) - all available at an additional cost. Please enquire for more details.
Additional information:

Description of the services and activities included in the course package (such as accommodation, meals, transport) or available at extra cost.
Cancellation & changes:

If a participant cancels their course more than 30 days before the course commences, all fees will be refunded.

A participant may change the course or date of the course up to 30 days before the courses commences, and in exceptional cases, at shorter notice if other courses and course dates are available.

Refunds, partial refunds or compensation of any kind will not be given for days missed during the course, for late arrival or early departure, days missed due to adverse weather conditions, acts of governments, interruption of electrical power, fire, floods, war, other natural disasters, disease outbreaks or other cases of force majeure.
Additional information:

The options and conditions for change and cancellation, and the policy in case of unforeseen circumstances (force majeure).

Additional information

Language:

English
Target audience ISCED:

Other
Target audience type:

Careers Councillor

Librarian

Higher education institution staff
Learning time:

20-25 hours