Conflict Resolution Toolkit: Essential Skills for Educators
This intensive training course is designed to equip teachers and educators with essential skills and practical tools for effective conflict resolution. By the end of the course, participants will be able to recognize the roots of conflict, employ effective communication strategies, and implement conflict resolution techniques that promote a positive and productive learning environment.
Description
Each participants can fill the registration form at the following
link: https://forms.gle/zZaf3kbYGr8GJwMt6
The course will combine theoretical understanding with practical exercises, role-playing, and real-life scenario analyses to ensure participants gain both knowledge and hands-on experience.
Day 1: Introduction to Conflict Resolution
- Welcome and Course Overview
- Understanding Conflict: Definition, types, causes, and effects
- Conflict Resolution Theories and Models: Key theories and application in educational contexts
Day 2: Communication Skills for Conflict Resolution
- Effective Communication Techniques: Active listening, empathy, assertiveness, and non-verbal communication
- Role-Playing and Simulations: Practical exercises and common conflict scenarios
- Reflective Practice and Group Discussion: Challenges and learnings
Day 3: Mediation and Negotiation Skills
- Introduction to Mediation: Principles, stages, and the mediator's role
- Negotiation Strategies: Techniques for effective negotiation and win-win approaches
- Case Studies and Practical Application: Real-life case analyses and group exercises
Day 4: Conflict Resolution in Diverse Educational Settings
- Cultural Sensitivity and Inclusivity: Understanding cultural differences and fostering inclusivity
- Dealing with Bullying and Harassment: Identification, intervention, and support strategies
- Workshop: Developing Conflict Resolution Policies: Collaborative policy development and presentations
Day 5: Implementing Conflict Resolution Strategies
- Creating a Conflict-Positive School Environment: Building a culture of peace and ongoing education strategies
- Action Planning: Individual and group action planning for implementation
- Course Evaluation and Certification: Feedback session and awarding of certificates
Learning objectives
Learning Outcomes
By the end of the course, participants will be able to:
- Identify and analyze various types of conflict common in educational settings.
- Employ active listening and empathic communication techniques to understand different perspectives in a conflict situation.
- Utilize assertive communication strategies to express their needs and concerns constructively and respectfully.
- Apply de-escalation techniques to manage heated situations and prevent further escalation.
- Facilitate collaborative problem-solving approaches to negotiate win-win solutions.
- Develop strategies to build positive relationships with students, parents, and colleagues as a foundation for conflict prevention.
- Create a personalized conflict resolution toolkit containing practical strategies and resources tailored to their specific needs.
Methodology & assessment
Interactive lectures and presentations
Group discussions and brainstorming sessions
Role-playing simulations and case studies
Peer feedback and collaborative learning activities
Assessment
Active participation in class discussions and exercises (ongoing)
Group presentation of a chosen conflict resolution technique (Day 4)
Development of a personalized conflict resolution toolkit (Day 5)
Certification details
Certificate of attendance
Europass mobility certificate
Pricing, packages and other information
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Price:400Euro
Additional information
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Language:English
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Target audience ISCED:Primary education (ISCED 1)Lower secondary education (ISCED 2)Upper secondary education (ISCED 3)
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Target audience type:TeacherTeacher Educator
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Learning time:15-20 hours
Upcoming sessions
Past sessions
Provider
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