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European School Education Platform
Conflict Resolution
Third-party on-site course

Conflict Resolution- Managing Interpersonal and Group Conflict Dynamics

Conflict can occur within groups - intragroup conflict - and between groups - intergroup conflict. In can also occur in one to one relationships, which we will refer to as interpersonal conflict. When group conflict occurs, the actions or beliefs of one or more group members are unacceptable to and resisted by one or more of the other members.

03.02.2025
Next upcoming session:
20.10.2025 - 24.10.2025
Malta , St Julian’s
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Description

 

  • Who We Are

 

We are a team of doctoral level psychologists and mental health professionals with extensive experience of working in mental health settings in Malta, Australia and the UK. Our service offers both therapeutic support and training for professionals. Our members boast decades of experience working within clinical and therapeutic settings as well as within training environments whereby we have educated teachers, school staff and mental health professionals. 

Given our training and clinical experience we ensure to offer evidence-based training and recommendations, informed by therapies that are considered the ‘gold standard,’ such as cognitive behaviour therapy. We have expertise of working within child and adolescent mental health settings whereby we have frequently liaised with school staff, being aware of the specific challenges faced by students and staff. 

 

  • The Training

 

The training will be split into three main areas – interpersonal (one-to-one) conflict; intra- and inter-group conflict. 

 

The aim is to –

  • Help understand conflict in its various forms and consider how it can be affected by a number of factors including perceptual, cognitive and interpersonal factors

 

  • Understand the consequences of conflict for individuals and the school and society in general. Consider conflict resolution by considering emotional intelligence, mindfulness, attachment and general negotiation strategies and communication techniques

 

Learning objectives

Further topics explored are as follows - 

 

  • Defining Conflict

 

  • Understanding Interpersonal Conflict

 

  • The Respond versus React Procedure 

 

  • Interest Based Relational (IBR) Approach to Conflict

 

  • Thomas Kilmann – Conflict Resolution Model

 

  • Distinguishing between intra- and inter-group Conflict

 

  • Exploring Factors that Impact on Conflict

 

  • Learning environments and how they impact on Conflict 

 

  • Mixed-Motive Situations

 

  • Dilemmas – how do they make conflict worse?

 

  • Social Traps – The Tragedy of the Commons

 

  • Contentious Influence Strategies

 

  • Conflict versus Bullying

 

  • Conflict and Interpersonal Style

     

 

  • Gender and Conflict

 

  • The Process of Conflict and the Conflict Spiral

     
  • Perceptual, Cognitive and Interpersonal Factors and how they affect Conflict

 

  • Coalition Formation

 

  • Further Conflict Resolution Techniques

Methodology & assessment

Our teaching approach is based on formal, informal and nonformal learning to help promote active participation for all participants involved. The standard methodology is highly practical and involves active exercises, including mindfulness, case studies and role plays. This course is open to professionals working within the educational arena including teachers, headmasters and school counsellors.

Certification details

At the end of the course, each participant will be awarded a certificate of attendance which would certify that 25 hours of training have been provided 

Pricing, packages and other information

  • Price:
    400
    Euro

Additional information

  • Language:
    English
  • Target audience ISCED:
    Post-secondary non-tertiary education (ISCED 4)
  • Target audience type:
    Teacher
    Head Teacher / Principal
    School Psychologist
  • Learning time:
    25 hours or more

Upcoming sessions

  • Starting on 20.10.2025 - Ending on 24.10.2025
    Confirmed
    in

    St Julian’s

    , Malta
  • Starting on 11.05.2026 - Ending on 15.05.2026
    Confirmed
    in

    St Julian’s

    , Malta
  • Starting on 26.10.2026 - Ending on 30.10.2026
    Confirmed
    in

    St Julian’s

    , Malta
  • Starting on 10.05.2027 - Ending on 14.05.2027
    Confirmed
    in

    St Julian’s

    , Malta
  • Starting on 25.10.2027 - Ending on 29.10.2027
    Confirmed
    in

    St Julian’s

    , Malta

Past sessions

  • Starting on 04.03.2024 - Ending on 08.03.2024
    Confirmed
    in

    St Julian’s

    , Malta
  • Starting on 07.10.2024 - Ending on 11.10.2024
    Confirmed
    in

    St Julian’s

    , Malta
  • Starting on 12.05.2025 - Ending on 16.05.2025
    Confirmed
    in

    St Julian’s

    , Malta

Provider

You can view this course on the provider's website Go to website

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