Essential Conflict Resolution Skills for Educators

Third-party on-site course

This comprehensive course equips educators with the knowledge, skills, and strategies to effectively manage and resolve conflicts that arise in the classroom, school, and professional settings. Participants will learn evidence-based approaches to conflict resolution, communication, and mediation, empowering them to create a more positive and productive learning environment for all.

Last updated: 13.01.2025

Next upcoming session:

12.05.2025 - 16.05.2025

Spain , Andalucía , Seville

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Description

Each participants can fill the registration form at the following
link: https://forms.gle/zZaf3kbYGr8GJwMt6

Day 1: Foundations of Conflict Resolution

Introduction to conflict: definitions, types, and sources
The impact of conflict on individuals, relationships, and organizations
Exploring different conflict styles and their effectiveness

Day 2: Communication Skills for Conflict Resolution

Active listening: techniques and benefits
Empathy: understanding and responding to the emotions of others
Assertiveness: expressing needs and concerns in a clear and respectful manner

Day 3: Mediation and Negotiation

The role of mediation in conflict resolution
Key principles and stages of mediation
Negotiation strategies for win-win solutions

Day 4: Conflict Resolution in the Classroom

Preventing and managing conflicts between students
Addressing conflicts between students and teachers
Creating a positive classroom climate that promotes respectful communication

Day 5: Conflict Resolution in the School and Beyond

Resolving conflicts between teachers and parents
Addressing conflicts within the school community
Applying conflict resolution skills in professional settings

Learning objectives

By the end of this course, participants will be able to:

Understand: The nature of conflict, its root causes, and its impact on individuals and groups.
Analyze: Different conflict styles and their effectiveness in various situations.
Develop: Active listening, empathy, assertiveness, and other essential communication skills for conflict resolution.
Apply: Mediation techniques to facilitate constructive dialogue and resolution between conflicting parties.
Create: A positive classroom and school climate that promotes respectful communication and conflict resolution.

Methodology & assessment

Methodology:

This course will employ a variety of active and engaging teaching methods to ensure optimal learning outcomes. These methods will include:

Interactive Lectures: Dynamic presentations that combine theory with real-world examples, fostering critical thinking and discussion.
Group Discussions and Activities: Collaborative exercises that encourage participants to share ideas, experiences, and challenges related to conflict resolution.
Case Studies: In-depth analysis of real-life conflict scenarios, providing practical insights and solutions.
Role-Playing: Simulation activities that allow participants to practice applying conflict resolution skills in a safe and supportive environment.
Reflection and Self-Assessment: Opportunities for participants to reflect on their own conflict styles and communication patterns, and to develop personalized action plans for improvement.

Assessment:

Participation in discussions and activities
Completion of self-assessment exercises
Development of a personal action plan for conflict resolution
Presentation of a conflict resolution scenario and proposed solution

Certification details

certificate of attendace

europass mobility certificate

Pricing, packages and other information

Price:

400

Euro

Additional information

Language:

English
Target audience ISCED:

Primary education (ISCED 1)

Lower secondary education (ISCED 2)

Upper secondary education (ISCED 3)
Target audience type:

Teacher

Head Teacher / Principal

Company staff
Learning time:

15-20 hours