Contact and support
Are you new to the European School Education Platform and need some guidance? Or are you having trouble using the platform? We’re here to help.
We’ve created some video tutorials, guides to get you started, and a knowledge base (FAQ) to help with the most common questions. If you need further support, you can either contact your National Support Organisation (if you’re an eTwinner or want to join eTwinning) or the central helpdesk (for all other users).
Get started
User guides
User guides on topics such as registering on the platform, or publishing your first course or eTwinning project.
Contact your National Support Organisation
National Support Organisations
For eTwinners and those who want to join eTwinning.
Contact the central helpdesk
Contact form
For questions not related to eTwinning.
See what’s new
Release notes
An overview of recent platform improvements and fixes.