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European School Education Platform
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Dialogue as the bedrock of thriving parental engagement

By establishing an open dialogue, teachers can foster meaningful relationships with parents and build their trust.  
Illustration: pupils with their parents
Adobe Stock / Tatiana Stulbo

From communication to dialogue


Rather than communicating to parents, schools should think about how to build a two-way interaction. A dialogue requires active participation from both parties – parents and teachers – and it implies that parents can contribute constructively to their children’s learning. Research suggests that a two-way exchange of information between parents and teachers is most likely to enhance student learning and academic achievement.

According to educational expert Dr Janet Goodall, relationships are the cornerstone of effective parental engagement. Parent-teacher partnerships are based on shared ideas and ideals since they are moving towards a shared goal: the pupil’s academic progress. Articulating this goal is the first step towards an effective parent-teacher collaboration.

For educators, this means letting parents know how they care about their children and take the time to get to know them as individuals. For parents, this could mean letting the school know more about their child to help them support their learning.

Key tips for better dialogue:

 

  • Consider sharing regular updates on student learning progress – not just bad news.
  • Show appreciation for parent feedback and make sure parents feel listened to.
  • Use plain language to make communication with parents more accessible.
  • Invite parents to participate in school activities in a planning/supervision/mentoring capacity.
  • Don’t limit yourself to one communication channel. Why not try online methods such as videoconferencing tools, phone calls, instant messaging, email, or social media platforms.
  • Introduce family learning programmes to enable parents to learn how to support their children’s learning.

 

 

 

Additional information

  • Education type:
    School Education
  • Target audience:
    Head Teacher / Principal
    Parent / Guardian
    Student Teacher
    Teacher
    Teacher Educator
  • Target audience ISCED:
    Primary education (ISCED 1)
    Lower secondary education (ISCED 2)
    Upper secondary education (ISCED 3)