Professional Communication Skills (in English)

Third-party on-site course

Communicating today requires a mix of language knowledge and professional communication skills. English language knowledge gives you the security to use the correct forms; and communication skills give you the ability to build relationships. Taken together these two elements will ensure you have the necessary skills to perform competently in English in a professional environment.

Last updated: 04.02.2025

Next upcoming session:

12.05.2025 - 16.05.2025

Malta , Malta , St.Julian's

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Description

The course offers active practice in the professional communication skills of meetings, negotiations, presentations, telephoning, emails and report writing. Additionally, you will be expected to take part in discussions on work-related topics and current affairs, and the intercultural aspects of working internationally. Your course also reviews useful language for socialising and networking.

You will be introduced to the core elements of the language we use when we have to work in English, such as phrases to agree/disagree, the diplomatic no, give and ask for an opinion, diplomatic etiquette, clarifying, question forms, signalling, bargaining, talking and presenting numbers.

All the sessions will be practical and hands-on. Our training resources include multimedia technology and the internet. Authentic materials are used to generate realistic and interesting discussions and role- plays. This gives you ample opportunity to practice these professional communication skills and maximise your command of English.

Learning objectives

To enhance both the language needed for participants to operate, teach or speak in an international working environment.

-The course is primarily skills-based, not a language learning/development skills course,

-To provide training and practice for effective communication & performance

-To exchange professional knowledge in a multi-cultural context

-To enable participants to a better understanding of English in use and to expand & build on previous knowledge

-To further develop participants’ fluency through discussion & role play

-To develop vocabulary in English

-To experience the cultural heritage of Malta with its bilingual linguistic environment

Methodology & assessment

The training course will include both input and ample opportunity for practice and feedback
-An interactive communicative approach is applied, which will provide participants with experiential learning of skills & training
-Effective communication skills will be explored, analysed and discussed, developing the participants’ use of their own communication skills in English
-Sessions will take the form of brainstorming, analysis, problem -solving, and role play, both in pair work & group work, further enabling the participants’ use of English
-Exchange of participants’ professional knowledge will be encouraged through discussion
-The course employs a highly interactive and practical approach. Input sessions involve multimedia.

Follow Up
-The course will end with an evaluation session, where participants will be asked to reflect upon the value of the knowledge gained on the course and its usefulness to them

Certification details

At the end of the course a signed certificate is handed confirming participation on this course and presenting an overview of all modules carried out during the course. Each certificate will also state exact training days and number of hours on which each trainee has participated.

Pricing, packages and other information

Price:

435

Euro

معلومات إضافية

Language:

English
Target audience ISCED:

Upper secondary education (ISCED 3)

Post-secondary non-tertiary education (ISCED 4)

Other
Target audience type:

Teacher Educator

Company staff

Other
Learning time:

20-25 hours