Every eTwinner and their events, messages, posts, projects’ materials and everything published on the eTwinning platform must adhere to, and comply with, the following core principles, in line with the European Union’s Fundamental Values and general principles.

- Be inclusive. Everyone’s opinions and views are always welcomed and allowed within the boundaries set in this Code of Conduct. eTwinners are encouraged to look beyond their own perspective, relate to different cultures and show sensitivity when including other eTwinners in their events, projects, groups, and networking activities – both online and on-site. eTwinning fosters understanding, empathy and openness towards one another with the aim of making the community a safe, harassment-free space.

- Be respectful. Members of the eTwinning community must be respectful when dealing with their peers and interacting with one another. Respecting other people, and their activities on this platform, and assuming that their actions are motivated by good intentions will make eTwinners not only feel comfortable and safe, but also motivated and productive. eTwinners cannot insult or put down others, or incite violence against people based on their race, ethnicity, national origin, religion, sexual orientation, or gender, and/or as a member of a country, group, or minority.

- Be tolerant. Disagreement is inevitable, from time to time. Tolerance for the views of others drives the pragmatic approach encouraged in this community. What is important is to seek constructive solutions to disagreements and differing views, always within the limits as described and defined in this Code of Conduct, and accept that some cases may result to “agree to disagree”.

- Be polite and friendly in all forms of communication – especially remote communication, where opportunities for misunderstanding are greater. Being polite means being aware and respecting the feelings of other people and showing it. As home of all eTwinners, eTwinning is the online space where they can express freely, exchange easily and elaborate considerately their ideas and thoughts and treat equally the ones of other eTwinners. This means doing our best to carefully choose words and content in events, projects’ materials, online and onsite meetings descriptions, posts, and messages.

Some rules all eTwinners must adhere to:

eTwinning has drawn some rules which must be respected by all eTwinners.

1. No use of eTwinning for commercial purposes

It’s strictly prohibited to use the platform for commercial purposes. Any company, initiative, event or software with a commercial intent will be removed, as will their access to the platform itself.

2. No direct threats, bullying nor harassment

eTwinning does not tolerate bullying or harassment. If you are victim of cyberbullying or someone is threatening you while using any of the eTwinning spaces (public and private ones), please report the message or contact your Support Service. Be aware that anyone caught bullying or harassing other members of the platform may be permanently banned from eTwinning.

3. Intellectual property

Ensure that the content you upload to the platform does not infringe any copyright. Before sharing pictures, videos, documents or any other resources, please make sure you have the right to do so. The eTwinning platform cannot host videos - you will need to upload your video to YouTube, DailyMotion or Vimeo first and then paste the link in eTwinning. Do not forget to have a look at their copyright policies too.

4. Impersonation

eTwinners cannot impersonate other individuals or groups/organisations they do not represent in a manner that is intended to or does mislead, confuse, or deceive others.

5. Students (minors)

eTwinning takes students’ privacy and safety seriously. Avoid posting pictures of pupils on your eTwinning Live profile, TwinSpace, Groups, etc. In case you do, make sure you have parents’ consent or that pupils are not recognisable.

6. Private information and Sensitive data

Be thoughtful about content you post that relates to others. You should not share your or other eTwinners' private information - such as personal phone numbers and addresses, credit card details or other private information - or intimate pictures and videos. Always think before you post!