Do you have an existing eTwinning and/or a School Education Gateway account?
If yes, please check the email address listed in your eTwinning
or on School Education Gateway profile. (In case you have an account on both platforms, please check your eTwinning account.)
In order to keep all the activities and projects carried out in the past, please make sure that the same email address set in your EU Login account is the same as the email address set in your eTwinning or School Education Gateway account.
If you don’t know how to check the email address of your eTwinning or School Education Gateway account, please check this article.